Returns & Exchanges

We doubt you’ll want to break up with your new gear, but if things go sideways, no hard feelings—just holler and we’ll see if we can turn that frown upside down.

Domestic Policy for package delivered within the United States: Returns and size exchanges will gladly be accepted on any unworn and unwashed product, with original tags intact, within 30 days of delivery on any order delivered within the United States.

Domestic Policy for Orders Delivered in the United States

Returns + Exchanges

We’re here to keep you stylin’! Returns and size exchanges are happily accepted on any unworn and unwashed items with original tags intact within 30 days of delivery.

Flash Sales

All items purchased during flash sales are final sale—once they’re yours, they’re here to stay. No returns, no exchanges, just endless fun!

Return Shipping

Heads up—customers are responsible for return shipping. We’ve got your back on the next adventure, but this one’s on you.

Eligibility Guidelines

• Tags Must Be Intact: Items missing their tags (or if it looks like they’ve had their own adventure) aren’t eligible for return.

• Condition Matters: Returned items need to come back looking as fresh as they arrived. If they’ve been worn, damaged, or mysteriously blemished, we can’t accept them.

Refund Processing Time

Refunds will be processed back to your original payment method within 5-7 business days after we receive your return. Please note that original shipping costs are non-refundable.

Getting Started

Ready to kick off a return or exchange? Reach out to our team at support@choozfun.com, and we’ll guide you through the next steps!

Policy Changes

This policy is subject to change without notice. Be sure to check back here if you’re making a return down the line.